1. OUR DEAL
1.1 This website is operated and maintained by MUR Gallery LLC (jordan) (the “Company” under name "The first Arabian company for artworks ”). The Company is registered in jordan under company number 65452 with its address at amman-al-swifeh-street name "abdulrahman alhaj mohammad st"..
1.2 Please read these terms and conditions carefully as they set out the rules for how we run the website and supply the goods which you may purchase through this website. By useing the website you accept and agree to be bound by these terms and conditions which shall govern the agreement between us.
1.3 We reserve the rights to change the contents of this website, including these terms and conditions at any time without notice, by posting such changes on the website. It is your responsibility to familiarise yourself with the terms and conditions regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised terms and conditions.
If you do not accept these terms and conditions, you may not use this website.
2. TERMS AND CONDITIONS
2.1 These terms and conditions govern your use of the all orders placed by you for prints content advertised on this website.
3. ORDERS
3.1 All orders placed by you through our website will be subject to these terms and conditions.
3.2 All orders shall be deemed to be an offer by you to purchase the Products.
3.3 We will send you an email to acknowledge receipt of your order; this does not constitute our acceptance of your order. Once payment for the Products has been received, we will confirm that your order has been accepted.
3.4 Our acceptance of your order brings into existence a legally binding contract between us with respect to such order.
3.5 If there are any problems with your order, you will be contacted by a member of the customer services team.
4. SPECIFICATIONS
4.1 The Company has made every reasonable effort to display on the website as accurately as possible a description of the Products. However, some slight variations may occur from time to time in relation to the colours and the appearance of the images from the way they appear on screen.
5. DELIVERY
5.1 The Company aims to deliver your Products as soon as possible after placing your order ( within 10 Working Days for artworks) If we cannot deliver the Products within15 days of your order, we will notify you and you will be entitled to cancel your order and a refund will be made to you. In no event shall we be liable to pay for any damages or penalty for any delay in delivery of the Products however caused.
5.2 All deliveries must be signed for (please ensure that the Products delivered match the driver’s paperwork and that the Products are undamaged) and you should keep your delivery note and packaging. You are required to notify us at "[email protected]" within 2 day if any Products are missing or damaged on delivery.
5.3 Risk in the Products shall pass to you once they have been delivered to the delivery address stipulated in your order and we will not be liable for their loss, damage or destruction after delivery has taken place.
5.4 It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any Products purchased from this website. By placing an order, you represent that the Products ordered will be used only in a lawful manner.
Customs Duties Information
It is your responsibility to comply with all local Customs authority requirements in relation to your order. We recommend that you make yourself aware of these requirements before placing your order.
6. YOUR RIGHT TO CANCEL AND REFUND
6.1 We do not accept returns and don’t permit refunds of items once order is confirmed online. Only in the case of production faults or damages, items maybe returned within 7 days of receipt of shipment where we will replace the item or provide an alternative; please contact [email protected] for more details. In this case, if you are returning an item because of an error on our part or because of production faults or damages, we will refund the delivery charges incurred in sending the items back to us. We take photos of all items dispatched and will check any items returned to us due to production faults or damages. In case we find no faults or damages; we reserve the right to recover any fees and expenses from you including but not limited to item costs, redelivery, customs, shipping costs and recharge you accordingly.All shipments must be signed for upon receipt by you. When received, please check the shipment you have ordered to ensure it is delivered in good condition and in case shipment is not in perfect condition please do not accept receipt and it will be sent back to original place of shipping / departure. If a shipment is subsequently found to be damaged after you have signed for it and confirmed receipt in good condition; we may assume that the damage has been caused after delivery and we will not accept any returns ore refunds.
For items you have purchased which are not special orders, custom orders, limited editions or collectors’ items (as categorized and defined in our website); if you are unhappy with items you have purchased, you can return it to us unopened in its original condition and packaging within a maximum period extended from date of order purchase and confirmation online up to 2 days of receipt of shipment. Please note that we are unable to offer cash back or credit card or pay pal refunds; instead a coupon with same amount, excluding any shipping charges paid by the customer for shipment, return to MUR, costs related to returns such as redelivery, customs and clearance is issued for future use within 6 months from date of coupon issuance, please contact [email protected] for more details. Import Charges & Customs Clearance You are considered the importer of our items and hence we advise you to clarify and confirm local rules and regulations in country or location to which you have requested shipment in order to be aware of any additional costs, charges, local customs, taxes or time to clear shipments. According to rules and laws in country or location to which you have requested shipment; items you have ordered may be subject to other charges such as import duties and taxes, customs clearance or any other, which are levied once the package reaches that specified location. Any such charges or additional costs are beyond our control and must be borne by you. Due to local rules and regulations in country or location to which you have requested shipment or authorities in our shipping location; items dispatched to you may be subject to inspection or maybe opened by customs and authorities which is beyond our control.
7. CANCELLATION BY US
7.1 We reserve the right to cancel any order (or any part of the order) for any reason:
7.1.1 the Products ordered by you are no longer available;
7.1.2 the Products cannot be supplied to you in the country where you reside;
in which event we will notify you by email and refund any payments you have made for that order or that part of the order.
7.2 We endeavor to make sure that all prices advertised on the website are correct, However, if we discover that the Products you have ordered were listed at an incorrect price we will inform you of the correct price as soon as possible. We will give you the option of re-confirming your order or canceling it; if you choose to cancel your order we will refund any payments made.
7.3 We will not be obliged to offer any additional compensation for disappointment suffered if your order is canceled for any reason.
7.4 We may terminate or suspend your use of and registration on this website at any time if you breach any of these terms and conditions or for your inappropriate or unlawful behavior, without any liability or further obligation of any kind whatsoever to you or any other party.
7.5 We reserve the right to modify, suspend or discontinue this website, the Service or any Products (or any part thereof) at any time with or without notice to you. We shall not be liable to you or any third party for any such modification, suspension or discontinuation.
7.6 You agree to indemnify us and hold us harmless from any and all third party claims and demands, including reasonable legal fees, for damages and costs due to or arising out of your breach of these terms and conditions or your use of this website, the Service or any Products.
