Privacy Policy

Privacy Policy – MUR Gallery Jordan

MUR Gallery respects your privacy and is committed to protecting your personal data in accordance with the laws in force in the Hashemite Kingdom of Jordan, including the Personal Data Protection Law. This policy explains what we collect, why, and how we protect it when you visit our website, order from us, or contact us.

1. Information We Collect

• Name, phone number and email address

• Delivery address

• Order details and preferences

• Files and photos you send us for custom artwork

• Messages you send through our website, WhatsApp or social media

• Technical data such as IP address, device and browser type, and pages visited

• Cookies and analytics data

2. How We Use Your Information

• Processing, producing and delivering your orders

• Arranging installation in Amman when requested

• Collecting payment, including cash on delivery

• Contacting you about your order

• Customer service and after-sales support

• Improving our website and shopping experience

• Measuring the performance of our website and advertising

• Sending offers and news when you have agreed to receive them

• Preventing fraud and meeting our legal obligations

3. Your Photos & Custom Files

Photos and designs you send us for custom artwork are used only to produce your order and are never published or shared without your permission.

4. Sharing Your Information

We do not sell or rent your personal data. We share only what is necessary with trusted partners who help us serve you, such as delivery companies, payment providers, hosting and technology providers, and analytics and advertising platforms — or with authorities when required by law.

5. Payment Security

Online payments are processed by trusted payment providers. MUR Gallery does not store your full card details on its servers.

6. Cookies

We use cookies to keep the website working, remember your preferences, analyze traffic and measure advertising. You can manage cookies in your browser settings, although some features may not work properly without them.

7. Data Protection & Retention

We apply appropriate technical and organizational measures to protect your data, and keep it only as long as needed for the purposes above or as required by law.

8. Your Rights

Subject to applicable law, you may request access to your personal data, ask us to correct or delete it, withdraw your consent to marketing, and ask how your data is used. You can unsubscribe from marketing emails at any time using the link in each email.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

10. Contact Us

For any privacy question or request:

WhatsApp & Phone: +962 79 292 2000

Email: [email protected]

Our galleries: View all MUR Gallery locations in Amman