Customs Policy

Customs Policy – MUR Gallery

MUR Gallery ships worldwide, and we want your international order to be smooth and transparent from checkout to delivery.

1. Customs Duties & Import Taxes

Depending on your country's regulations, international orders may be subject to customs duties, import taxes, VAT or handling fees. These charges are set by the customs authority of the destination country and are the customer's responsibility.

2. GCC Countries

For the United Arab Emirates, Qatar and other GCC countries, any applicable VAT or duties are determined by local customs according to the order value and current regulations.

3. Customs Clearance

The carrier or customs authority may contact you for additional information or documents. Please respond promptly to avoid delays. Unclaimed or refused shipments may be returned, and additional charges in such cases are not the responsibility of MUR Gallery.

4. Delays

MUR Gallery is not responsible for delays caused by customs procedures, import inspections or local regulations in the destination country.

5. Contact Us

Questions about customs or international shipping? Our team is happy to help:

WhatsApp: +962 79 292 2000

Email: [email protected]